Support
We're here to help you get the most out of Personal Curriculum.
Frequently Asked Questions
📱 How do I get started with Personal Curriculum?
After downloading the app, you'll be guided through a quick onboarding process. Simply create your first subject, add a learning resource, and mark it complete to see your first streak! The app is designed to be intuitive - you'll be learning within minutes.
🔄 Can I sync my data across multiple devices?
Currently, Personal Curriculum stores all data locally on your device for maximum privacy. We don't offer cloud sync. However, if you use your device's backup feature (iCloud Backup for iOS or Google Backup for Android), your data will be restored if you get a new device.
🔥 How do streaks work?
Your streak increases by 1 each day you complete at least one resource. If you miss a day, you get one free "streak freeze" per week that automatically protects your streak. Pro users can also recover a broken streak by completing 2 resources the next day.
⏱️ Does the timer work when I close the app?
Yes! The timer continues running even when you switch to other apps or lock your screen. When you return to the app, your timer will be right where you left it. This allows you to time your study sessions while using other learning resources.
✨ What's the difference between Free and Pro?
The free version includes unlimited curriculums with up to 3 subjects each, basic stats, and one share card template. Pro unlocks unlimited subjects per curriculum, all premium share card templates, weekly activity charts, timer analytics, and streak recovery features.
🔔 How do I manage notifications?
Go to the Settings tab in the app to customize your notifications. You can enable/disable daily reminders, set your preferred time, and toggle weekly recap notifications. You can also manage notification permissions in your device settings.
📊 Can I export my learning data?
You can export beautiful progress cards as images to share on social media. For your raw learning data, since everything is stored locally, you can preserve it using your device's backup system. We're considering adding data export features in future updates.
💳 How do I cancel my Pro subscription?
Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). To cancel:
iOS: Settings → Your Name → Subscriptions → Personal Curriculum → Cancel Subscription
Android: Google Play Store → Menu → Subscriptions → Personal Curriculum → Cancel Subscription
🗑️ How do I delete my account/data?
Since Personal Curriculum doesn't require an account and stores data locally, simply uninstalling the app will remove all your data from your device. There's no account to delete. If you want to clear data without uninstalling, you can delete individual curriculums in the app.
🔗 Can I add any type of learning resource?
Absolutely! You can add YouTube videos, articles, podcasts, online courses, books, exercises - anything with a URL or just a title. The app supports links from any website. You can categorize resources as "Read," "Watch," or "Practice" to help organize your learning.
Troubleshooting
App crashes or freezes
- Make sure you have the latest version of the app installed
- Try force-closing the app and reopening it
- Restart your device
- If the issue persists, contact us with details about when the crash occurs
Streak didn't update
- Streaks update when you mark a resource as complete
- Make sure you completed at least one resource on that day
- Check that your device's date and time are set correctly
- Streaks are calculated based on your device's timezone
Notifications not working
- Check that notifications are enabled in the app's Settings tab
- Verify notification permissions in your device Settings
- Make sure "Do Not Disturb" mode is off during your scheduled notification time
- Try disabling and re-enabling notifications in the app
Timer inaccurate or not working
- Ensure your device's date and time settings are correct (use "Set Automatically")
- Check that the app has permission to run in the background
- Avoid force-closing the app while the timer is running
- Update to the latest version of the app
Share card not exporting
- Grant the app permission to access your photo library
- Make sure you have enough storage space on your device
- Try selecting a different template
- Restart the app and try again
Still Need Help?
Can't find the answer you're looking for? Our support team is ready to help.
📧 Contact SupportFeature Requests & Feedback
We love hearing from our users! If you have ideas for new features or suggestions for improvements, please reach out:
- Email: feedback@personalcurriculum.com
- Subject line: "Feature Request" or "Feedback"
Report a Bug
Found a bug? Help us improve by reporting it:
- Email: bugs@personalcurriculum.com
- Include: Your device model, OS version, app version, and steps to reproduce the bug
- Screenshots: If possible, include screenshots or screen recordings
Resources
- Privacy Policy - Learn how we protect your data
- App Version: Check the Settings tab in the app
- Compatibility: iOS 14+ and Android 10+
Contact Information
For general inquiries:
- General Support: support@personalcurriculum.com
- Business Inquiries: hello@personalcurriculum.com
- Privacy Questions: privacy@personalcurriculum.com
Response Time: We typically respond to support requests within 24-48 hours during business days.